Head of Department: Mona Rahmani
Direct Telephone Line: 29121514
Location: fourth floor
Public Relations & International
Affairs Services:
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Collect, summarize, & analyze the comments
& views of people, elite & the media
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Efforts to strengthen the spirit of mutual
understanding between personal & managers
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Plan & inform people about hospital
performance & also continuous iteration with media
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Supply appropriate measures & necessities
to help clients access needed services
1-1-2- exhibition
Affairs
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Participation in national & international
conferences
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Facilitate the participation of treatment area
masters in international conferences
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Develop, compile, & implement comprehensive
a advertising plan
1-2-3- press &
Documentation
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Compile & develop textbooks, pamphlets,
& public or specialized educational materials
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Gather
& publish & disseminate information, news, & reports related to
policies, activities, program, with appropriate & effective methods
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Compile & publish annual performance
summary
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Documentation all hospital events, festivals,
procedures
1-2-4- opinion
Surveys
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Gather & provide periodic analytical
reports ( monthly, seasonal, yearly) by inside or outside hospital opinion
surveys
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Review the reflections of hospital activities
in people's opinions & points of view; especially elite, media,
organization, managers, person & prepare a report for the manager
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Opining surveys within the organization in
order to retrieve & provide
appropriate solution to manager
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Collect recommendations of staff & patients
in order to encourage personnel to participate more effectively in improving
the quality of services.
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Respond to & guide the patients &
visitors (answer, phone calls, answering machine, mailbox, website…)
1-2-5- provide
national & international services
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Provide welfare services for patients &
visitors (tickets for international trips, souvenirs for international
patients, book hotels & resorts)
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Provide tickets for domestic trips & book
hotel
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Translate all treatment documents for patients
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Coordinate appointment for patients at other
medical center
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Contact & provide international
consultation through internet
1-2-6- Research & Planning
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Provide periodic performance reports from
public relation activities
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Innovation & creativity in designing new
activities
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Monitor & evaluate all activities &
take the results into account for further activities
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Design a plan to upgrade & increase
personnel, managers & clients.